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I'll be honest, it's a pet peeve of mine: hotel leaders still saying they’re not using artificial intelligence (AI), but they are. If...

At a recent conference for CCOs and hospitality leaders, one speaker made a bold statement: “It wouldn’t be a conference in the 2020s...

The hospitality industry has not historically been a tech-first segment. Going as far as to be one of the slowest adopters of new tech,...

In hotel boardrooms and daily revenue meetings, you can’t escape the mentions of RGI, the Revenue Generation Index. This RevPAR index has...

Chief Commercial Officers and hotel revenue leaders know the frustration: large hotel groups, for all their resources, often move at a...

In the hospitality industry, we’ve long focused on SEO (Search Engine Optimisation) to climb Google rankings and capture bookings. But...

For decades, Revenue per Available Room (RevPAR) has been the hospitality industry’s gold standard metric, revered for its simplicity and...

Different hotel segments approach data very differently. Intuitively, a budget hotel and a five-star luxury resort have distinct...

While we're all focussed on AI, automation and renewal - goodness knows we are at HospitalitAI -, a recent Deloitte travel study...